Our privacy policy covers the collection and use of any personal data that may be collected by DXG Technology USA, Inc. anytime you interact with DXG, like when you visit our website, when you purchase or register a DXG product, or when you call our sales or support representatives.

Please take a few minutes to read the following and learn more about our information practices, including what type of data is collected, how the data is used and for what purposes, to whom we disclose the data, and how we protect your personal information. Your privacy is our priority.

Collection of personal information is a way for us to provide you with a superior level of customer service. It lets us give you convenient access to our products and give focus on categories that are of great interest to you. Also, your personal information helps us keep you informed on the latest product announcements, firmware and software updates, special offers and promotions, and activities or events that you might want to hear about.

There are a number of instances where your personal information may help us provide you with better service. For example, we may ask your personal information when you're discussing a product issue on the phone with one of our tech support agents, downloading a software, registering your product, or purchasing a product. At such time, we may gather personal data relevant to the situation, such as your name, mailing address, email address and contact preferences, your credit card information, and information relating to a support or product issue. We collect information for market research purposes, such as your gender and income, to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

Your privacy is taken very seriously at DXG. Be assured that DXG does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities with the DXG group globally who will safeguard it in accordance with DXG's privacy policy. There are also times when it may be advantageous for DXG to make certain personal information about you available to companies that DXG has a strategic relationship with or that perform work for DXG to provide services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interests in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with DXG's policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the DXG website.

DXG takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

As we said, DXG takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to DXG employees and strictly enforce privacy safeguards within the company. We do not knowingly solicit personal information from minors or send them requests for personal information.

If you have questions or concerns about our privacy policy, please send us an email at support@dxgusa.com and we will respond to your inquiry within 30 days.