Using Windows Movie Maker:

Unfortunately we do not have any affiliation with Windows Movie Maker nor do we support its use with our products. As a courtesy to further support you with Windows Movie Maker, here is some information that we have gathered about this Microsoft product. Windows Movie Maker is video creating/editing software, included in Microsoft Windows Me, XP, and Vista. It contains features such as effects, transitions, titles/credits, audio track, timeline narration, and Auto Movie. New effects and transitions can be made and existing ones can be modified using XML code. Windows Movie Maker is also a basic audio track editing program. It can apply basic effects to audio tracks such as fade in or fade out. The audio tracks can then be exported in the form of a sound file instead of a video file.

The first version was available for Windows Me in 2000, followed by Windows XP in 2001, including other XP editions.

Windows Movie Maker 2.6 for Vista is compatible with Windows 7 and recommended by video editors, although Windows Movie Maker 2.6 is a stripped down version and does not include video capture.

If you would like to know more about this product or any other Microsoft products you can follow the link provided. http://support.microsoft.com/

*DXG USA is not held liable and does not have any affiliation with the linked content.

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About Mac OS Compatibility:

Although DXG USA does not advertise Mac compatibility, you can still transfer files (Pictures, videos, and MP3 files) from your camera to a Mac running OS X. To connect:

1. Close all open programs on the Mac, and be on the desktop.
2. You will follow the same connection procedures as listed in the camera’s User Manual.
3. When the camera is connected to the computer, a new icon will appear on the desktop, called “MEDIA.”
4. Double-click the drive to open it.
5. There will be a DCIM folder, open it, and navigate through the folders to access your files.

The driver and software CD that comes with the package will not function on a Mac. Therefore, if you have a camera that acts as a webcam, you will not be able to use the webcam function on the Mac.

If you experience complications playing back the video files, you may need to convert the video format to one that is support on your computer.

Freeware applications that can support the ASF (MPEG4) format include M-Player and VLC Media Player. Other applications, such as Play It Cool, are shareware applications that charge a nominal fee for registration. Before installing an application, make sure the version you have supports the ASF (MPEG4) format. There are numerous third-party websites that offer Mac media players that support the ASF (MPEG4) format. Try an Internet search, or visit one of these third-party software sites: www.sourceforge.net, or www.videolan.org.

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How to Use the NP40 Battery and Charger:

The NP40 battery included in the packaging does not come charged. Please make sure to charge it before us inserting the battery in the camcorder. To charge the battery, please follow these steps.

1. (Don’t place the battery in the charger before plugging it in) Connect the power cord to the charger, and plug in into your AC/DC power outlet. The indicator light is GREEN.
2. Place the battery in the charger, the indicator light will turn AMBER/RED. (Make sure you match the polarity on the charger and the battery)
3. Once the battery is fully charged the indicator light will go back to GREEN. The charging cycle should take between 1-2 hours. Do not charge for more than 4 hours, over exposing the battery may damage the battery life cycle.

Once the battery is fully charged, it will last approximately, 2-3 hours on typical continues use. If you need more battery life, you may purchase and additional battery. Please visit our website at http://www.dxgusa.com, click on Shop Products from the home page, next click on accessories, then power solutions.

Now that the battery is charged, it can now be inserted in to the camcorder. To insert the battery correctly, please follow these steps.

1. Open the battery compartment cover.
2. Insert the battery as shown, with the positive (+), negative (-) and cooper plates going in to the battery.
3. Next, close the battery compartment cove. The camcorder is now ready for use.

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How to Capture Better Pictures:

Here are some tips to get the most out of your digital camera.

1. Increase ambient lighting: Turn on lights, open windows, shoot outside. The more light, the better.
2. Stability: Use a tripod or brace the camera against a stable surface such as a doorpost, column or wall. Keep in consideration that if your camera model does not offer optical zoom, it will be harder to stabilize when you zoom in on a subject.
3. Observe focal length limitations: Around ten inches for Macro, and greater than six feet for Normal (check your own camera's owner's manual for specifications) . Move in closer.
4. Keep the lens clean: Guard the camera against dirt and damage by using the carrying case and wrist strap.
5. Avoid Flash Overexposure: Close-ups can easily get overexposed by too much light from a flash. SLR cameras allow you to vary the power of the flash. If your camera has a flash reduction feature, dial down the flash power 2 or 3 f-stops. If you can't vary the flash, then diffuse it. Avoid shooting into light sources such as the sun, unless you are trying to achieve a "special effect.” The best overall solution is to increase the amount of light available for the camera to use.
6. Stay within Flash Range: When using a flash, stay within the range of your camera's flash (usually 3 to 10 feet). If you move in too close, the flash will overexpose the scene. If you move too far away, your picture will be underexposed and too dark. When using a flash to fill in shadows on a bright day, the range of the flash extends farther.
7. Compose Your Shot: Composition is just as important as good lighting. A poorly composed picture is as much an eyesore as a picture with an obvious technical flaw. We've already learned how important is it to create well composed shots by first clearly defining your subject then taking a look at what is behind, in front of, and around the subject... removing distractions, "dead space" and extraneous clutter.
8. Fill the Frame with the Subject: One of the most common photo mistakes nearly everyone makes is being too far away from the subject. We've all seen pictures of a person taking up a tiny portion of the photo, surrounded by vast, uninteresting background (large expanses of sky, grass, or background). This vast background is called "dead space." Avoid this by moving in close to your subject and leaving most of the furniture, walls, or landscape out of the picture (unless the photo is a landscape shot).
9. Frame your subject: The best pictures have a strong center of focus. There's no question who or what the subject is, and the picture is free from clutter and distraction. To focus on the subject, sometimes all you need to do is place the subject in a "frame" within the picture. Archways, windows, doorways, tree branches or foliage can be used to create the "frame."
10. Balance: This is one of the harder things to convey, but basically, if you have all the major subjects at one side of a picture, it will look lopsided (out of focus). A small counterbalance on the empty side will repair matters.

Gaining proficiency is a matter of patience and experimentation. Better photos will come with increased experience and knowledge. Image quality results will vary widely depending upon your particular techniques. All of the foregoing is relevant and true to all digital photography and not just DXG Cameras. DXG cameras, with their many interesting features, offer a unique value and are capable of taking photos that rival high-end digital cameras. Since all cameras have limitations, it us up to the photographer to find and work within those limitations.

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AVI Media Player Codec Updates:

AVI Media Players:

Also known as, Audio Visual Interleave (.avi)

Versions of Windows Media Player that support this file type:

• Windows Media Player 7
• Windows Media Player for Windows XP
• Windows Media Player 9 Series
• Windows Media Player 10
• Windows Media Player 11

Audio Video Interleave (AVI) is a special case of Resource Interchange File Format (RIFF). AVI is defined by Microsoft. The .avi file format is the most common format for audio and video data on a computer. Audio content or video content that is compressed with a wide variety of codecs can be stored in an .avi file and played in Windows Media Player, if the appropriate codecs are installed on the computer.

Video codecs that are frequently used in .avi files include the following codecs:

• Divx codec - For more information, visit the following Divx Web site: http://www.divx.com (http://www.divx.com)
• Cinepak codec - For more information, visit the following Cinepak Web site: http://www.probo.com/cinepak.php (http://www.probo.com/cinepak.php)
• Indeo codec - For more information, visit the following Ligos Web site: http://www.ligos.com (http://www.ligos.com)
• DV codec
• MJPEG codec
• Uncompressed RGB or YUY2 codec

Free download windows media player avi codec: http://en.softonic.com/s/%E2%80%8Bwindows-media-player-avi-codec and you can also try http://hyplay.com/

Audio codecs that are frequently used in .avi files include the following audio codecs:

• MP3 codec
• Microsoft Adaptive Differential Pulse Code Modulation (MS ADPCM)
• Uncompressed Pulse Code Modulation (PCM) codec

*DXG USA is not held liable and does not have any affiliation with the linked content

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How to Convert AVI to MOV:

Audio Video Interleave: known by its acronym (AVI) is a multimedia container format introduced by Microsoft in as part of its Video for Windows technology. AVI files can contain both audio and video data in a file container that allows synchronous audio-with-video playback. Like the DVD video format, AVI files support multiple streaming audio and video, although these features are seldom used. Most AVI files also use the file format extensions developed by the Matrox OpenDML group .These files are supported by Microsoft, and are unofficially called "AVI 2.0". Since it was developed for Windows 3.1 in 1992 it lacks some features found in newer containers like MPEG or MP4 or MOV, but is still widely used by consumers and even supported by some standalone DVD players. Although still supported in Windows and suitable for certain formats like DV, it's not a good general purpose container, and even Microsoft uses other containers for their own video formats.

QuickTime: is a multimedia framework developed by Apple Inc., capable of handling various formats of digital video, media clips, sound, text, animation, music, and interactive panoramic images. It is available for Mac OS (Mac OS 9, 8, 7, etc.), Mac OS X and Microsoft Windows operating systems. The latest version is 7.6. The QuickTime (.mov) file format functions as a multimedia container file that contains one or more tracks, each of which stores a particular type of data: audio, video, effects, or text (e.g. for subtitles). Each track either contains a digitally-encoded media stream (using a specific codec) or a data reference to the media stream located in another file. Tracks are maintained in a hierarchal data structure consisting of objects called atoms. An atom can be a parent to other atoms or it can contain media or edit data, but it cannot do both.

MOV: .mov (Quicktime Movie) is the multimedia format created by Apple Inc with its popular Quicktime player. It is widely used in digital video, media clips, audio, text, sound, and animation. It runs on both Windows and Mac OS and can use MP4 codec to support MP4 videos.

Here are some links to help you convert AVI to MOV, MOV to AVI. These websites are suggestions and are not the only sources to help you convert media files. You can search the web for media converters by typing in AVI MOV converters in your search engine.

http://www.ojosoft.com/how-to-convert/avi-to-mov-converter.html

http://www.movietoolbox.com/converter.html

http://download.cnet.com/Pazera-Free-MOV-to-AVI-Converter/3000-2194_4-10798308.html

http://www.freemov2avi.com/

DXG USA is not held liable and does not have any affiliation with the linked content.

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File Formats:

Audio Video Interleave:, known by its acronym (AVI), is a multimedia container format introduced by Microsoft in as part of its Video for Windows technology. AVI files can contain both audio and video data in a file container that allows synchronous audio-with-video playback. Like the DVD video format, AVI files support multiple streaming audio and video, although these features are seldom used. Most AVI files also use the file format extensions developed by the Matrox OpenDML group .These files are supported by Microsoft, and are unofficially called "AVI 2.0". Since it was developed for Windows 3.1 in 1992 it lacks some features found in newer containers like MPEG or MP4 or MOV, but is still widely used by consumers and even supported by some standalone DVD players. Although still supported in Windows and suitable for certain formats like DV, it's not a good general purpose container, and even Microsoft uses other containers for their own video formats.

QuickTime: is a multimedia framework developed by Apple Inc., capable of handling various formats of digital video, media clips, sound, text, animation, music, and interactive panoramic images. It is available for Mac OS (Mac OS 9, 8, 7, etc.), Mac OS X and Microsoft Windows operating systems. The latest version is 7.6. The QuickTime (.mov) file format functions as a multimedia container file that contains one or more tracks, each of which stores a particular type of data: audio, video, effects, or text (e.g. for subtitles). Each track either contains a digitally-encoded media stream (using a specific codec) or a data reference to the media stream located in another file. Tracks are maintained in a hierarchal data structure consisting of objects called atoms. An atom can be a parent to other atoms or it can contain media or edit data, but it cannot do both.

MOV: .mov (Quicktime Movie) is the multimedia format created by Apple Inc with its popular Quicktime player. It is widely used in digital video, media clips, audio, text, sound, and animation. It runs on both Windows and Mac OS and can use MP4 codec to support MP4 videos.

Here are some links to help you convert AVI to MOV, MOV to AVI. These websites are suggestions and are not the only sources to help you convert media files. You can search the web for media converters by typing in AVI MOV converters in your search engine.

http://www.ojosoft.com/how-to-convert/avi-to-mov-converter.html

http://www.movietoolbox.com/converter.html

http://download.cnet.com/Pazera-Free-MOV-to-AVI-Converter/3000-2194_4-10798308.html

http://www.freemov2avi.com/

DXG USA is not held liable and does not have any affiliation with the linked content.

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Windows Media Player Updates:

If you are not able to play back the files via windows media player your current player may be missing a codec or it’s outdated. Please check your current media player version; in addition make sure you have the following updates.

1. Media Player 11
2. Service Pack 2 or higher
3. Direct X9.oc

Simply click on the provided links to perform the updates.

http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx

Microsoft DirectX is a group of technologies designed to make Windows-based computers an ideal platform for running and displaying applications rich in multimedia elements such as full-color graphics, video, 3D animation, and rich audio. DirectX includes security and performance updates, along with many new features across all technologies, which can be accessed by applications using the DirectX APIs.

http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

Windows® XP Service Pack 3 (SP3) includes all previously released updates for the operating system. This update also includes a small number of new functionalities, which do not significantly change customers’ experience with the operating system.

http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

DXG USA is not held liable and does not have any affiliation with the linked content. If you have any other concerns about Windows Media Player or any Microsoft updates, you can visit Microsoft Support, http://support.microsoft.com/

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VLAN Media Player Codec:

Note: If your video file does not open up with Windows Media Player, we suggest using VideoLAN media player. VideoLAN is supported by all Windows & Mac OS, and will support all media file formats. Please follow the provided web-link: www.videolan.org/vlc/. DXG USA is not held liable and does not have any affiliation with the linked content.

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Skype Compatibility:

Skype is a software application that allows users to make voice calls over the Internet. Calls to other users of the service and in some countries to free-of-charge numbers are free, while calls to other landlines and mobile phones can be made for a fee. Additional features include instant messaging, file transfer and video conferencing. Unfortunately, the webcam function of our cameras currently does not support “Skype”. The webcam function was intended for use with AOL, MSN and Yahoo Instant Messenger not live stream. We are working together with several software developers to improve functionality and compatibility limitations with Skype and other online instant messenger’s and video/photo upload websites. Please keep in consideration that all listings are subject to change and it is up to the user to make sure any hardware or software is compliant with specific use for that particular camera model.

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How to Use Microsoft Windows Update:

Please keep the fallowing in consideration: To use this site, you must be running Microsoft Internet Explorer 5 or later.

To upgrade to the latest version of the browser, go to the Internet Explorer Downloads website.

Here is the links for Microsoft website. http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us. If you are using a different web browser (Firefox), you can obtain updates from the Microsoft Download Center.

www.microsoft.com/downloads/en/default.aspx

If you have any further questions in reference to your system updates, please visit http://support.microsoft.com/contactus/?ws=support for customer support.

Please keep in consideration that, DXG USA is not held liable and does not have any affiliation with third party agencies or the linked content.

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Where to Find the Camera's Model Number:

Prior to contacting DXG USA, please be sure to have the model number of your unit. The model number can be located on the front of the user’s manual, on the side of the box, on the back of the unit, or near the camera’s LCD Monitor (Examples DXG-125V DXG-A85V). Please keep in consideration that we have multiple units, by you providing the model number this will help us determine or narrow down any problems.

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Differences Between SD and SDHC:

Secure Digital (SD) cards are flash memory cards that were developed from the older Multimedia Card (MMC) format. Standard SD cards range from 8MB-2GB. Due to the increasing popularity of SDHC cards, standard SD is considered a legacy format. Legacy simply means older or outdated.

Secure Digital High Capacity (SDHC) cards have the same form factor as standard SD cards. However, their capacity ranges from 4GB-32GB. SDHC cards are rated by class, and there are three classes that exist: 2, 4, and 6.

There are a number of differences between SD and SDHC, beyond the size comparison. Worth mentioning is the fact that SD cards will work in SDHC compatible devices, but SDHC cards will not operate in a device that is not SDHC compatible. In other words, SDHC is not backward compatible. Among the differences are the file system and the way they are identified by devices.

Standard SD cards use the FAT16 file system. The FAT16 system supports a maximum of 2GB. On the other hand, SDHC uses FAT32, which can support up to 32GB.

SD cards are identified by a 128-bit string from the card. Standard SD cards use 12 of the bits to identify the number of memory clusters, and 3 of the bits to identify the number of blocks per cluster. This yielded only a maximum of 1GB. Later, a new technique used 4 (instead of 3) bits for block identification. This standard is called the 1.x, which supports up to 2GB. Conversely, SDHC cards use 22 of the bits to identify the memory size (increments of 512KB), but only 16 bits are allowed to be used. This allows a maximum limit of 32GB. The SDHC standard is 2.0. Additionally, there are 2-bits used to identify the type of card: 0=Standard, 1=HC, 2=Reserved and 3=Reserved. Devices that do not support SDHC will not be able to read this code, and therefore cannot correctly identify the card.

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When Playing Back Video, only the Audio Plays:

*DXG USA is not held liable and does not have any affiliation with the linked content.

For Windows XP:

Please visit www.wmplugins.com. Continue with the following:

1. From the home page look for Top Plug –Ins under the Newest plug-in category
2. On the list (Sixth option), click on DIVX CODEC. A new page will come up. Under Download Sites, click on DIVXcodes.exe file
3. A new window will pop-up. Click on I ACCEPT.
4. Click on RUN.
5. The file will begin to download. Once completed, click on RUN.
6. Install the codec by following the steps.

Once downloaded and installed, restart your computer. Afterwards, you can now play any video from the camera.

For Windows Vista:

Please visit www.divx.com.

On the homepage, there will be a link for DivX 6.8.2 Click the “Free Download” button to download it. When the box opens up, click RUN, and let the program download and install. Once it is complete, restart your computer.

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What is Format:

Keep in consideration that formatting a memory card will erase everything that’s on the internal and external memory. Formatting the unit clears the card and is used as kind of a "reset" for cards to clear the random file debris that ends up floating around after repeated use. This is also a good method to use to prevent corrupt files. Corrupt files can come from other devices that you may have used with your memory card for example a USB flash drive or another camera. In addition, this will invert the company default settings back to zero by emptying out the file system, it will check for compatibility rates with the memory card this process will prepare the memory card for use with our unit and have better proficiency bit rate and file transfer.

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Locating the License Key:

Once you agree to the Arc soft Total Media Extreme terms and conditions, you are prompted to the installation wizard (Click next).

You are now at the (options) screen, which requires customer information.

User name: Choose any name you prefer.
Company: Choose any name you prefer.
License key: Follow the steps listed below.

1. The CD key is located on the actual CD. You will find it printed on a white label near the bottom of the CD.
2. The CD key must be inputted the exact same way as printed on the CD (including capital letters and dashes).

Example of key: 9JKMNS-VMDTER34FP2-S7EGG85C (Note: This is not a valid key).

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DVD Recording:

DXG USA will provide professional technical support for our product line of digital cameras we manufacture. In addition, we will answer any questions that you may have regarding our digital cameras. Unfortunately, our extent to help you beyond that stops at our knowledge of the cameras. DXG USA cannot provide information as to how to record or download any videos you may have and copy them to DVD format. This is due to the fact that we are not affiliated with any outside third party agencies which provide certain types of media software for recording purposes. As a courtesy to you, we do provide a photo and video editing cd with all of our cameras for you to experience with.

Please keep in consideration that we provide tech support to help you with virtually everything you need our services include the following.

1. Diagnosing a problem with certified technicians.
2. Getting information about changes and promotions.
3. System Requirements & Compatibility Information.
4. Guides, Tip Sheets, and Information Pages.
5. Advice on what product(s) to buy.
6. Get a tutorial on how to get the most out of a product.
7. New retail consumer locations.
8. Find the latest technical resources.

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DVD Burning:

Please keep in consideration that we do not support ripping or burning DVD’s, this is beyond the scope of our services. The extend of our support only relates to the camera itself. However, in an effort to better assist you, keep several things in mind. If a burn fails it could be a combination of things. What software are you using? Does that software provide the latest drivers? Check the website for your burning software and be sure you have the latest update and patches. Does your hardware support the software? If your burner was included with your original system, you should check the PC manufacturer’s website for the latest driver information and specifications to make sure you’re up to date.

Note: Does your burning software support the video format, for example AVI (Audio Video Interleave) if not you will need to convert the format to incorporate it with your software for example AVI to MPEG (Moving Pictures Expert Group) or QuickTime Format, Windows Media Format. You can tell what format your file is in by checking the properties.

In addition during the burning process, do not interrupt you PC with any other tasks; this might cause the burn to fail. Also double check your write speed it may be too fast for the drive or the media. For safety measures only work with one software programs. Close anything in the background out. It’s also possible that your burner is not working correctly. Run any diagnostics that have been provided by the manufacturer. Keep in mind that you are transferring a high definition file. This is an extremely large file. Make sure your computers processor meets our packages specifications. (Example: Intel® Pentium® 4 CPU 2.80GHz) for best results.

Services Include:

1. Diagnosing a problem.
2. Getting information about changes and promotions.
3. System Requirements & Compatibility Information.
4. Guides, Tip Sheets, and Information Pages.
5. Advice on what product(s) to buy.
6. Get a tutorial on how to get the most out of a product.
7. New retail consumer locations.
8. Find the latest technical resources

Disclaimer: DXG USA is not held liable and does not have any affiliation with outside agencies and parties that link any DVD software content.

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Digital and Optical Zoom:

The camcorder is equipped with 5x optical zoom and 10X digital zoom. Optical zoom uses the optics (lens) of the camera to bring the subject closer; Optical zoom lenses physically extend to magnify your subject. A motor controls the lens movement. When you press the switch to "W" or "T," the subject is either magnified or reduced in size. The "W" stands for "wide-angle" (reduce). The "T" stands for "telephoto" (magnify). What digital zoom does is enlarge a portion of the image, thus ’simulating’ optical zoom. In other words, the camera crops a portion of the image and then enlarges it back to size. This magnification process is called interpolation. To make the cropped area bigger, digital zoom makes up, or interpolates, pixels to add to the image, which may give less than satisfactory results.

The Zoom indicator on your camcorder LCD monitor allows you to see how much optical zoom you use before the digital zoom is activated. This will be made visible by the zoom indicator turning from optical (light blue) to digital (dark blue). The indicator will change a third of the way down before reaching full zoom capacity.

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Charger Specifications:

The battery included in the packaging does not come charged. Please make sure to charge it before using the unit. To charge the battery please follow these steps.

1. (Don’t place the battery in the charger before plugging it in)Connect the power cord to the charger, and plug in into your AC/DC power outlet. The indicator light is GREEN.
2. Place the battery in the charger, the indicator light will turn AMBER/RED. (Make sure you match the polarity on the charger and the battery)
3. Once the battery is fully charged the indicator light will go back to GREEN. The charging cycle should take between 1-2 hours. Do not charge for more than 4 hours, over exposing the battery may damage the battery life cycle.
4. Once the battery is fully charged, it will last approximately, 2-3 hours on typical continues use. If you need more battery life, you may purchase and additional battery. Please visit our website at http://www.dxgusa.com, click on Shop Products from the home page, next click on accessories, then power solutions.

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