3D camcorders and high-definition camcorders from DXG Technology, The Digital Camera Company.

DXG USA - The Digital Camera Company

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DXG USA

FAQ's (Page 2)

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Folder Image DXG-505V Folder Image DXG-506V Folder Image DXG-517V Folder Image DXG-531V Folder Image DXG-533V Folder Image DXG-535V
Folder Image DXG-563V Folder Image DXG-565V Folder Image DXG-566V Folder Image DXG-567V Folder Image DXG-569V Folder Image DXG-571V
Folder Image DXG-572V Folder Image DXG-579V Folder Image DXG-580V Folder Image DXG-581V Folder Image DXG-588V Folder Image DXG-589V
Folder Image DXG-590V Folder Image DXG-595V Folder Image DXG-5B1V Folder Image DXG-5B6V Folder Image DXG-5B8V Folder Image DXG-5C0V
Folder Image DXG-5C8V Folder Image DXG-5D7V Folder Image DXG-125V Folder Image DXG-A80V Folder Image DXG-A85V Folder Image DXG-Twist
Folder Image General          
 
Spacer DXG-531V / DXG-533V / DXG-535V

How to Adjust the Date/Time:

  1. Turn camera on.
  2. Turn the mode dial on the back of the camera to SET mode. Press the scroll wheel inwards to confirm.
  3. Use the BLACK up and down dial to scroll through the set up.
  4. Move the scroll wheel up/ down to highlight Date / Time.
  5. Once date/ time is highlighted. Push in the black scroll button inward once again.
  6. Use the scroll wheel to move between month/ date/ year. The current field you are in will be highlighted in yellow.

Note: First column indicates the month/ date/ year. Second column indicates the hour/minutes/seconds

Adjust each value by moving the scroll wheel up and down. Press the scroll wheel inwards to save your changes.

You may also find it helpful to refer to your reference manual page 15 sections 2.5.1 under setting date/ time.

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How to Use the Macro Function:

Macro is a way to take a picture at a close range within exact size in millimeters or fractions of an inch. This feature gives you a better close up option. (As seen in the manual on page 5 Left View sections 1.4.5)

A precise definition would have to do with the relation between the size of the object you are depicting and the size of the representation of it on the finished image. In the film world, we measure this aspect as 1:1 meaning life size on the 24*36 millimeter film, 1:2 meaning half size, and 2:1 meaning twice the real size on the “negative”.

In digital we cannot always use these terms because of the varying size of the image chips (sensors), in simply terms, the macro function is best supported when a small object can be made to fill the whole picture from edge to edge. Typical examples are details, scales, details in nature like tree bark, plant parts and of course insects and flowers. Please note that it is not possible to activate the flash during macro mode this is true and forgoing for all of DXG USA models. Please refer to your user’s manual for further details.

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How to Connect to a TV:

  1. Turn on the unit on by opening the LCD monitor.
  2. Make sure you are in Video mode ( You will see the movie mode indicator on the upper left corner of the monitor)
  3. Plug the yellow and white jacks to your TV input. Make sure you are using the proper input or video connection. You can test this by toggling through the input/video button on your remote. (Please refer to your TV owner’s manual on how to switch inputs. Same goes for VCR’s. The most common error one acquires is that there not in the right input. Once you local the right input, (it might be labeled Video 1, Video 2, Video 3, Input 1, Input2, etc for example).
  4. For HDMI connection follow the same procedure mentioned in step 3.
  5. The units monitor or LCD will go blank (this is normal)
  6. (Movie Playback Mode) To start playing back the file on the TV, simply press the Scroll wheel inward like a doorbell. You may find it helpful in referring to your reference manual page 31 for further details.

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How to Adjust the Volume:

  1. Turn camera on.
  2. Turn the mode dial on the back of the camera to Video mode. This is indicated by the video camera image.
  3. Before adjusting the volume there must be a recorded video clip.
  4. Next put the camera in PLAYBACK mode. The playback mode is located above the red shutter button, marked by a GREEN ARROW.
  5. Once in playback mode press the scroll wheel inward (like a door bell) to playback the video clip.
  6. Use the zoom/ volume button on the top of the camera to adjust the volume.

Note: To adjust the volume move the zoom/ volume button left or right. This act will automatically save your changes.

You may also find it helpful to refer to your reference manual page 3 sections 1.4.2 (top view) to identify the zoom/ volume button.

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How to Transfer Files to a PC:

  1. Turn the camera on.
  2. Connect the USB cable. (The LCD will go blank this is normal).
  3. XP/Vista pops up a window giving options for viewing and copying files.
  4. Choose an option from the XP pop-up window to upload files.
  5. If XP does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer or computer on Vista. Look for a new removable drive icon under devices with removable storage. The actual drive letter will vary depending on the number of drives you have. (You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear.

Double click on the removable disk letter, (example) Removable Disk (G:) and your files are in the innermost folder, the folder is labeled DCIM, double click it to open the folder; you will now see 101DG Cam click it to open it. You have now located your files. XP/Vista will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP/Vista will prompt you to the following actions. Also, search self-help for file transfer procedure for your camera model.


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How to Format:

Note: Please make sure to format the unit with and without the memory card. This is recommended to provide the best proficiency and parameter speed tarnsfers in the units firmware. In addition, please make sure you are using an 4GB SDHC class 6 memory card as listed on the specifications. In addition, Keep in consideration that formatting a memory card will erase everything that’s on the internal and external memory. Formatting the unit clears the card and is used as kind of a "reset" for cards to clear the random file debris that ends up floating around after repeated use. This is also a good method to use to prevent corrupt files.

To format the unit please follow the instructions listed bellow.

  1. Power the camera on by pressing the power button on, located in the inner panel.
  2. Press the mode dial to set. You will see the setup menu on the cameras LCD.
  3. Use the Scroll wheel and scroll down to FORMAT (once format is highlighted in RED) press the Scroll wheel inward (like a doorbell).
  4. Now you will see and X and a Check mark. Press the Scroll wheel to highlight the check mark, once highlited press Scroll wheel inward like a doorbell. You will see an hour glass briefly.
  5. You have successfully formated your unit. Simlpy turn the unit off or change modes.

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How to Transfer Files to a PC:

  1. Turn the camera on.
  2. Connect the USB cable. The camera's LCD will read File Transfer, DPS, and PC Camera. Use the scroll wheel and highlight File Transfer, now press the scroll wheel inward. (The LCD will go blank this is normal).
  3. A window pops-up giving options for viewing and copying files.
  4. Choose an option from the pop-up window to upload files.
  5. If Windows does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer. Look for a new removable drive icon. The actual drive letter will vary depending on the number of drives you have. (You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear.

Double click on the removable disk letter and your files are in the innermost folder, The folder is labeled DCIM, double click it to open the folder; you will now see 101DG Cam click it to open it. You have now located your files. XP will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP will prompt you to the following actions. Also, search self help for file transfer procedure for your camera model.


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How to Transfer Files to a PC:

  1. Turn the camera on.
  2. Connect the USB cable. (The LCD will go blank this is normal).
  3. A window pops-up giving options for viewing and copying files.
  4. Choose an option from the pop-up window to upload files.
  5. If Windows does not pop-up a window with a removable disk letter, do the following,

First, click on Start and then double click on My Computer (or Computer for Vista). Look for Removable Disk, No Name, or Media. The actual drive letter will vary depending on the number of drives you have (You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear).

Double click on the removable disk letter and your files are in the innermost folder, the folder is labeled DCIM, double click it to open the folder; you have now located your files. XP will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP will prompt you to the following actions. Also, search self help for file transfer procedure for your camera model.

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How to Format:

Note: Please make sure to format the unit with and without the memory card. This is recommended to provide the best proficiency and parameter speed tarnsfers in the units firmware. In addition, please make sure you are using a 4GB SDHC card class 6 as listed on the specifications. In addition, Keep in consideration that formatting a memory card will erase everything that’s on the internal and external memory. Formatting the unit clears the card and is used as kind of a "reset" for cards to clear the random file debris that ends up floating around after repeated use. This is also a good method to use to prevent corrupt files.

To format the unit please follow the instructions listed bellow.

  1. Power the camera on by pressing the power button on, located in the inner panel.
  2. Press the mode dial to set. You will see the setup menu on the cameras LCD.
  3. Use the Scroll wheel and scroll down to FORMAT (once format is highlighted in blue) press the Scroll wheel inward (like a doorbell).
  4. Now you will see and X and a Check mark. Press the Scroll wheel to highlight the check mark, once highlited press Scroll wheel inward like a doorbell. You will see an hour glass briefly.
  5. You have successfully formated your unit. Simlpy turn the unit off or change modes.

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How to Connect to a TV:

Connecting to a Standard TV:

  1. Refer to page 23 of the User's Manual for additional assistance.
  2. Turn on the camera.
  3. Connect the camera to the TV using the AV cable (The camera's screen will shut off).
  4. Turn the TV to a video, or input, channel. For instructions on setting your TV to an input/video channel, please refer to the user's manual for your TV.
  5. The TV will not act as a monitor for your camera. Everything that would normally display on the camera's screen will now display on the TV. You can use the same camera controls to record, playback, or anything else you would like to do.

Connecting to an HDTV:

  1. Refer to page 24 of the User's Manual for additional assistance.
  2. Turn on the camera.
  3. Connect the camera to the HDTV using the component video cable and the audio portion of the AV cable (The camera's screen will shut off).
  4. Turn the HDTV to a HD video, or input, channel. For instructions on setting your HDTV to an input/video channel, please refer to the user's manual for your TV.
  5. The HDTV will not act as a monitor for your camera. Everything that would normally display on the camera's screen will now display on the TV. You can use the same camera controls to record, playback, or anything else you would like to do.

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How to Transfer MP3 Files to the Camera:

  1. Turn on camera.
  2. Plug the camera into the computer via USB cable.
  3. The camera's screen will display an option for PC CAM and MASS STORAGE. Press the joystick downward to highlight MASS STORAGE.
  4. Push the joystick inward to select MASS STORAGE. The camera's LCD screen should shut-off at this point.
  5. Open My Computer. Your camera will be recognized as Removable Disk or No Name.
  6. Open the Removable Disk/No Name drive. You should have a folder title, MP3.
  7. Open MP3. By default, this folder will be empty.
  8. You need to put your MP3 files from your computer into the MP3 folder. To do this simply right-click on the MP3 files from your computer, and click copy.
  9. Go to the MP3 folder of the camera, and click Edit at the top of the window. Then click Paste. Your file will begin to transfer over.

Once you have completed this process, you can disconnect your camera, and play the MP3 files on your camera.

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How to Transfer Files to a PC:

Please keep in mind that you don’t have to install the software driver in order to transfer your files to your PC. The software included is used for editing purposes only. In order to view and playback the MOV. file’s, we recommended using QuickTime for best proficiency. Keep in consideration that when the unit is connected, it is actually a Mass Storage device, much like a hard drive. It is a very easy procedure once you get the hang of it, here's how:

To transfer files to your PC:

  1. Turn the camera on.
  2. Connect the USB cable. (The LCD will go blank this is normal).
  3. A window pops-up giving options for viewing and copying files.
  4. Choose an option from the pop-up window to upload files.
  5. If Windows does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer. Look for a new removable drive icon. The actual drive letter will vary depending on the number of drives you have. You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear.

Double click on the removable disk letter and your files are in the innermost folder, the folder is labeled DCIM, double click it to open the folder; you have now located your files. Next you will see a 100media Folder , you will now see all your files. XP/Vista/Windows7 will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP/Vista/Windows7 will prompt you to the following actions. Also, search self help for file transfer procedure for your camera model.

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How to Format:

Note: Please make sure to format the unit with and without the memory card. This is recommended to provide the best proficiency and parameter speed tarnsfers in the units firmware. In addition, please make sure you are using a 4GB-16GB SDHC class-6 memory card as listed on the specifications. In addition, Keep in consideration that formatting a memory card will erase everything that’s on the internal and external memory. Formatting the unit clears the card and is used as kind of a "reset" for cards to clear the random file debris that ends up floating around after repeated use. This is also a good method to use to prevent corrupt files.

To format the unit please follow the instructions listed bellow.

  1. Power the camera on by pressing the power button on, located in the inner panel.
  2. Press the mode dial to set. You will see the setup menu on the cameras LCD.
  3. On the LCD touch screen, Use your Finger to select FORMAT (format is indicated by a Fragmented icon BOX)
  4. Now you will see a blue X and a Check mark. With your finger press on the blue check mark, once highlited press your finger on the blue enter button at the bottom of the screen. You will see an hour glass briefly.
  5. You have successfully formated your unit. Simlpy turn the unit off or change modes.

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OSD File:

The OSD on the DXG-590V is used to display various information both on the view finder and on the TV set that the camcorder is connected to. Press the DISP button (on the inner panel of the unit) once to turn on all extra OSD icons, press the DISP button again to turn off all OSD icons and press the DISP button again to turn on the original OSD.


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Digital and Optical Zoom:

The Zoom indicator on your camcorder LCD monitor allows you to see how much optical zoom you use before the digital zoom is activated. This will be made visible by the zoom indicator turning from optical (light blue) to digital (dark blue). The indicator will change a third of the way down before reaching full zoom capacity.

Note: During movie mode, the stabilizer is always OFF and you are able to move freely between optical and digital zoom. However when the stabilizer is activated, the DXG-590 can only use optical zoom. During camera mode this is not the case, you can use both optical/ digital zoom when the stabilizer is activated.


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How to Use Touch Focus:

The touch focus function on the DXG-590 is made available through a firmware upgrade.  When the 590 was initially launched, the touch focus feature was not an option for this unit. There is no bug to fix or upgrade this is an (optional) enhancement offered to this model. The information that was made available on the DXGUSA website was intended for the second wave of 590 that recently became available for shipment. We apologize for any misleading information made about our products that was placed on our website or any other websites.

To perform the firmware upgrade, please follow the steps listed.

  1. Turn the unit on
  2. Turn the mode dial to video mode
  3. Plug the USB Cable in to the unit and into the computer. The cameras LCD will go blank (this is normal).
  4. Depending on your operating system windows will give you options for viewing and copying files.
  5. Choose the option to open and view files.
  6. If your Operating System does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer. (My Computer, could be an icon on your desktop) Look for a new removable drive icon. For example Removable Drive: G, The actual drive letter will vary depending on the number of drives you have. Double click the removable drive letter.

You will now see The DCIM and MISC folder. In this area simply drag and drop or copy and paste the BIN. File to this location. You have now successfully performed the upgrade. You can perform the firmware upgrade through your PC card slot or through a memory card reader. The procedure is the same as listed above.

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How to Transfer Files to a PC:

  1. Turn the camera on.
  2. Connect the USB cable. (The LCD will go blank this is normal).
  3. A window pops-up giving options for viewing and copying files.
  4. Choose an option from the pop-up window to upload files.
  5. If Windows does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer. Look for a new removable drive icon. The actual drive letter will vary depending on the number of drives you have. (You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear.

Double click on the removable disk letter and your files are in the innermost folder, The folder is labeled DCIM, double click it to open the folder; You have now located your files. XP will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP will prompt you to the following actions. Also, search self help for file transfer procedure for your camera model.

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How to Format:

To format the unit please follow the instructions listed bellow.

  1. Power the camera on by pressing the power button on the inner panel.
  2. Turn the mode dial to set. You will see the setup menu on the cameras LCD.
  3. Use the joystick and scroll down to FORMAT (once format is highlighted in blue) press the joystick inward.
  4. Now you will see and X and a check mark. Press the joystick to highlight the check mark, once highlited press the joystick inward like a doorbell. You will see an hour glass briefly.

Note: Please make sure to format the unit with and without the memory card. This is recommended to provide the best proficiency and parameter speed tarnsfers in the units firmware. In addition, please make sure you are using and SDHC card class 6 as listed on the specifications.

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About the Zoom Filter and Firmware Upgrade:

DXG USA’s overall goal is to deliver a rapid, responsive zooming system with virtually silent operation, reducing sound interference. The sound does record. However, there is a noise filter on the camera's zoom. The zoom motor is quite loud, and to prevent the noise from the zoom motor from being captured on videos, we installed a noise filter in order to insulate against handling noises and to automatically record at the right level while eliminating unwanted low frequency noise. While using the zoom, you will notice the audio gain drops quite a bit.

We offer a firmware upgrade for the camera that will eliminate the audio drop. The only difference would be that the zoom moves at a slower rate, so that it does not make much sound. Please keep in consideration that this model was designed to eliminate noise interference when zooming. By doing the firmware upgrade you are by-passing this option and may experience more noise being picked up by the onboard mic. Please let our engineers know if you’re interested in the firmware upgrade. We can provide instructions on doing it, as long as you have a 512MB SD card or larger.

You may download the instructions for the firmware upgrade by following one or two options:

  1. Visit http://www.dxgusa.com, click on Support, click Downloads, click Firmware Upgrades, click DXG-595V, and download it.
  2. Copy and paste the following URL into your address bar to download the upgrade instructions: http://www.dxgusa.com/public_html/old/Support/FWUpgrade.zip.

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How to Insert SD Card:

Please note: Before inserting the memory card, make sure the card is right side up (right side up is when the label on the memory card is facing up). In order to remove the memory card you must push the memory card inward. The memory card compartment is spring activated.

Insert the SD card in the slot as shown, be sure that it’s all the way in and locked in place. Make sure that the camera is “off” before inserting an SD card.

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How to Transfer Files to a PC:

  1. Turn the camera on.
  2. Connect the USB cable. Your camera is a plug and play device (The LCD will go blank this is normal).
  3. XP/Vista pops up a window giving options for viewing and copying files.
  4. Choose an option from the XP/Vista pop-up window to upload files.
  5. If XP/Vista does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer. For the Vista operating system click on computer. Look for a new removable drive icon. The actual drive letter will vary depending on the number of drives you have. (You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear.

Look for a removable disk drive letter. It could be labeled (internal or no name) or you might actually have a removable disk letter example Removable disk D (:) Double click on the removable disk letter and your files are in the innermost folder, the folder is labeled DCIM, double click it to open the folder; you will now see 101DG Cam or a 102Media Folder click it to open it. You have now located your files. XP or Vista will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP will prompt you to the following actions. Also, search self-help for file transfer procedure for your camera model.


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How to Connect to a TV:

  1. Turn on the unit on by opening the LCD monitor.
  2. Make sure you are in Video mode ( You will see the movie mode indicator on the upper left corner of the monitor)
  3. Plug the yellow and white jacks to your TV input. Make sure you are using the proper input or video/ audio in connection. You can test this by toggling through the input button on your remote control. (Please refer to your TV owner’s manual on how to switch inputs. Note: Please do not use the video/audio inputs on your VCR, Cable Box or DVD Recorder. The most common error is that the cables are not plugged in to the right input. The camcorder must be plugged directly in to a TV. Once you locate the right input, (it might be labeled Video 1, Video 2, Video 3, Input 1, Input2, etc for example) you can now enjoy your videos and photos.
  4. Note: not all DXG-125v units come with the yellow-Video, white-Left & red-Right audio cable. Some units are packed with the USB/ AV cable, that cable only uses the yellow-Video and 1 white-Audio connection. The single audio connection acts as both the left & right cables.
  5. For HDMI connection follow the same procedure mentioned in step 3. Note: Please make sure you plug the camcorder directly in to the HDMI input.
  6. The units monitor or LCD will go blank (this is normal).
  7. Press the playback mode button (the green icon right next to the menu button on the inner panel.)
  8. (Movie Playback Mode) To start playing back the file on the TV, simply press the button in the middle of the up and down arrow keys. You may find it helpful in referring to your reference manual page 36 for further details.

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How to Adjust Quality Settings:

There are two different levels of video quality setting. This setting is used to set the quality of the captured image or video. Higher quality images contain more details and therefore use more memory space.

  1. First quality option – Represents (Fine) Setting.
  2. Second quality option - Represents (Normal) setting.

There are two different levels of video quality setting. This setting is used to set the quality of the captured image or video. Higher quality images contain more details and therefore use more memory space.

The difference is how much the JPG (image) or MOV (video file) will be compressed. In fine you will have minimum compression (not lossless) in normal you will have some more compression. You will see difference if you have a lot of details and/or making large prints.

For best results we recommend the Fine setting, however, the trade of is that you cannot fit as many images on the card. This camera can support up to a 16GB SDHC card this will give you approximately three hours of HD video and over 3000 pictures.


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How to Format the Unit:

Keep in consideration that you can access the SET UP function in any mode.

  1. Press the DEL/MOD buttons at the same time (Located on the front of the camera next to the red shutter button) to enter the set up mode.
  2. Once in the set up mode press the up and down buttons (located near the red shutter button) until you highlight FORMAT.
  3. Once format is highlighted press the red SHUTTER button inward.
  4. You will now see an X/CHECK.
  5. Next, select the CHECK mark by highlighting it in RED. To confirm the format process, press the RED SHUTTER button inward.
  6. You will momentarily see an hour circle, this is normal. The format process is now complete.

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Switching Between Modes:

In order to toggle between a different function, you need to press the up and down arrow keys. For example when in camera mode you will see a small green camera icon on the upper left hand corner of the monitor next to the battery icon, this lets you know that you are in camera/still mode.

Next, if you press the up arrow key this will set the unit in HD mode (you will see an aqua blue video camera icon on the upper left hand corner of the LCD monitor next to the battery icon) and it is set at the highest quality resolution. HD (1280 x 720). To start recording in HD mode, simply press the RED shutter button. (It’s located in the center of the up and down arrow keys.

To switch modes press the up arrow key again, this will set the unit in WVGA mode, (Wide Video Graphics Array) is any display resolution with the same 480 pixel height as VGA but wider, such as 800×480, 848×480, or 854×480. To start recording in WVGA mode, simply press the RED shutter button. (It’s located in the center of the up and down arrow keys.

Please note MP3 mode cannot be accessed until you connect the unit and transfer files into the music folder.

I hope this helps answer your question. If you want better quality film in HD , if you want to preserve file space on the SD card and are going to use these files to upload for example to You Tube Face book, Twitter or an email attachment, WVGA would be a better option.


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Quality Settings:

There are two different levels of video quality setting. This setting is used to set the quality of the captured image or video. Higher quality images contain more details and therefore use more memory space.

There are two different levels of video quality setting. This setting is used to set the quality of the captured image or video. Higher quality images contain more details and therefore use more memory space.

  1. First quality option – Represents (Fine) Setting
  2. Second quality option - Represents (Normal) setting.

The difference is how much the JPG (image) or MOV (video file) will be compressed. In fine you will have minimum compression (not lossless) in normal you will have some more compression. You will see difference if you have a lot of details and/or making large prints.

For best results we recommend the Fine setting, however, the trade of is that you cannot fit as many images on the card. This camera can support up to a 16GB SDHC card this will give you approximately three hours of HD video and over 3000 pictures.


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How to Transfer MP3 Files:

  1. Turn on the camera.
  2. Plug in the USB cable to the camera and into the computer. (The camera will go blank, this is normal).
  3. If any other programs open up such as: Media player, Mr. Photo, or Video Impressions close them.
  4. Click on Start. (Or my computer it is an icon on your desktop click on it).
  5. Go to my computer, for Vista sytems click on computer. Open it and look for the Header that contains Devices with Removable Storage. Look for a removable disk letter E, F, G, H, or I. Within these contentsyou will see several folders, DCIM ,MUSIC and MISC.
  6. Take the mouse cursor and point at MUSIC folder, it will pop a text letting you know that it is empty.
  7. Minimize this page and open your media player program.
  8. NOTE: If you are not using windows XP/Vista, you must download a converter to support the mp3 format. For example, Audio MP3 Maker is an extremely easy to use powerful CD ripper and WAV to MP3 encoder for Windows 9X/NT/Me/2000/XP.With full CD audio playback control function, Audio MP3 Maker can work as a freedb-aware CD player.

  9. All updated versions of Audio MP3 Maker is free to you. Here are some of the web sites you can visit.

    DXG USA is not held liable and does not have any affiliation with the linked content.

    http://www.mp3-converter.com/mp3_converter_freeware.htm

    http://www.mp3-converter.biz/

    http://www.terragame.com/st/MP3-Audio-Free-MP3-Converters-1.html

    http://www.mp3cdsoftware.com/mp3cdconverter.htm

  10. Now that media player is open, click on Help. If you do not see this option maximize the page until you see the following contents. File,view,play,tools and help. Now click on help and a small window will open, click on the about windows media player option. (Make sure you have version 10, if not please due an update, it is free from Microsoft. www.windowsupdate.microsoft.com. Now close the page.
  11. Click on tools –a small window will pop up select (options) and click on it.
  12. You will now see 11 general tabs, click on the rip music tab, then change the rip settings to MP3. Here is how, click the blue downward arrow, the drop down menu gives you four options click on mp3. Now click ok at the bottom.

  13. We have now successfully checked your media player version and changed the option settings to decode mp3 files. Now close Windows media player.

  14. Copy/paste: Now click on start and go to my music (it also may be under my documents/settings) copy the tracks you wish to transfer to the MUSIC folder, which is located under my computer under the Removable Disk Letter. To copy simply click right on the mouse, and select copy. Then paste the files to the MUSIC folder. To paste point your cursor at the MUSIC folder then again right click on the mouse and select paste.

You have now successfully transferred your MP3 files to your camera. Now you are ready for playback.


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How to Transfer Files to a PC:

Please keep in mind that you don’t have to install the software driver in order to transfer your files to your PC. The software included is used for editing purposes only. In order to view and playback the MOV. file’s, we recommended using QuickTime for best proficiency. Keep in consideration that when the unit is connected, it is actually a Mass Storage device, much like a hard drive. It is a very easy procedure once you get the hang of it, here's how:

To transfer files to your PC:

  1. Turn the camera on.
  2. Connect the USB cable. (The LCD will go blank this is normal).
  3. A window pops-up giving options for viewing and copying files.
  4. Choose an option from the pop-up window to upload files.
  5. If Windows does not pop-up a window with a removable disk letter, do the following,

First, click on start and then double click on my computer. Look for a new removable drive icon. The actual drive letter will vary depending on the number of drives you have. You can tell which icon represents the camera, because plugging and unplugging the USB cable causes the removable drive icon to appear and disappear.

Double click on the removable disk letter and your files are in the innermost folder, the folder is labeled DCIM, double click it to open the folder; you have now located your files. Next you will see a 100media Folder , you will now see all your files. XP/Vista/Windows7 will ask you what you want to do next, copy pictures to a folder, type name for the group of pictures, view as a slideshow of images, or print the pictures; select copy and XP/Vista/Windows7 will prompt you to the following actions. Also, search self help for file transfer procedure for your camera model.

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How to Format:

Note: Please make sure to format the unit with and without the memory card. This is recommended to provide the best proficiency and parameter speed tarnsfers in the units firmware. In addition, please make sure you are using a 4GB-16GB SDHC class-6 memory card as listed on the specifications. In addition, Keep in consideration that formatting a memory card will erase everything that’s on the internal and external memory. Formatting the unit clears the card and is used as kind of a "reset" for cards to clear the random file debris that ends up floating around after repeated use. This is also a good method to use to prevent corrupt files.

To format the unit please follow the instructions listed bellow.

  1. Power the camera on by pressing the power button on, located in the inner panel.
  2. Press the mode dial to set. You will see the setup menu on the cameras LCD.
  3. On the LCD touch screen, Use your Finger to select FORMAT (format is indicated by a Fragmented icon BOX)
  4. Now you will see a blue X and a Check mark. With your finger press on the blue check mark, once highlited press your finger on the blue enter button at the bottom of the screen. You will see an hour glass briefly.
  5. You have successfully formated your unit. Simlpy turn the unit off or change modes.

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About Low Playback Volume on the Camera:

This is common since the audio is an analog signal; the best solution is to play it back through the computer so you preserve the audio/video quality in true digital format. Once you have downloaded the files, Copy/Burn as a VCD/DVD for best results. Also make sure the audio option is enabled (in video mode) press the menu button on top of the unit to activate the audio menu, scroll down to audio, Select "ON "to enable and select "OFF" to disable.

Unfortunately, the unit is only supplied with a 1-watt speaker; therefore the sound amplification is minimal. In addition, you may use audio enhancing software (not included in our packages). Other possible solutions, you can amplify the sound through you A/V Receiver for better results.


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How to Perform the Firmware Upgrade:

The AF lock function on the DXG-A80V is made available through a firmware upgrade.  When the A80V was initially launched, the AF lock feature was not an option for this unit. The information that was made available on the DXGUSA website was intended for the second wave of A80V’s that just became available for shipment. We apologize for any misleading information made about our products that was placed on our website. Your views and concerns   have been brought to the attention of our engineering and marketing teams.

Note:  The firmware upgrade is not needed if you have version 1.27 or higher.  Please check the firmware version prior to doing the firmware upgrade. To check the firmware version follow these steps

  1. Turn the unit on
  2. Turn the mode dial to SET
  3. Press the zoom button to the right
  4. Press the (DISP) Display button, and check the firmware version.

In addition, we are presenting you the option to do the firmware yourself. It is a simple process.  Please note the attached file, simply drag the file to your desktop, or copy and paste the file to a known location on your PC. After the file has been transferred to your computer upload the file to an SDHC memory card. You can do this in two methods, with a card reader, or through a computer slot that support SD cards.  Once you have completed the process you can insert the memory card to your DXG-A80V and turn on the unit, the camera will do the upgrade automatically. You have now successfully done the firmware upgrade. You can go back and verify the version, by following the steps mentio

 

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